ABOUT RETENTIONMAX / BUILT FOR ORDER NUMBER TWO

We help brands
earn the return.

RetentionMax is a customer-retention studio connecting strategy, data, creative and technology around one commercial goal: more valuable customer relationships.

MEET THE FOUNDERS ↓
01 / OUR POINT OF VIEW

Acquisition creates attention.
Retention creates enterprise value.

We started RetentionMax because the most important customer work often sits between teams, tools and channels. Our job is to connect it into one operating system that learns.

02Co-founders
one shared standard
07Connected
retention capabilities
01Customer view
across every channel
∞Cycles of learning
and improvement
02 / THE FOUNDERS

Two disciplines.
One customer system.

A retention marketing agency for D2C brands: audits, lifecycle automation, CLTV and cohort analytics, WhatsApp, email, RCS and SMS.

01 / CO-FOUNDER↗
Ganesh Kamble
CO-FOUNDER, RETENTIONMAX

Ganesh Kamble

The_CLTV_Guy · Retention Simplified ↗

  • 12+ years in lifecycle and CRM; $10M+ incremental revenue driven
  • Ex Häfele, Hiranandani, Cox & Kings (ezeego1), Future Group, Accenture (analytics)
  • CLTV, RFM, cohort and market-basket analytics behind every plan
  • 18 brands including Godrej Properties, MuscleTech India, Mackly
WORKED WITH
ezeego1, Häfele, Sugar, Future Group, Accenture, MuscleTech, Allmax, Mackly
02 / CO-FOUNDER↗
Vishal Singh
CO-FOUNDER, RETENTIONMAX

Vishal Singh

Helps brands grow repeat revenue with WhatsApp and retention systems

  • 100+ WhatsApp marketing and retention implementations
  • Builds welcome, abandoned-cart, post-purchase and win-back journeys
  • Chief Growth Officer, Bits & Pixels (since 2019)
  • 7+ years at Patni / iGate / Capgemini: delivery for McDonald's, Subway, Meijer across India, USA, Europe
WORKED WITH
Godrej, Maharaja Bhog, Hilton, Lecturewala, Native Milk
03 / HOW WE THINK

Principles before
playbooks.

01✦

See the whole customer

Channels are delivery mechanisms. The relationship is the strategy.

02✦

Connect to economics

Every journey should improve repeat rate, margin or lifetime value.

03✦

Protect attention

More messages are not the goal. More useful moments are.

04✦

Build to learn

Testing is not a campaign phase; it is how the system compounds.

LET’S BUILD THE SECOND PURCHASE

Bring us the customer.
We’ll find the opportunity.

Start with a free audit ↗