RETENTION, ENGINEERED FOR GROWTH

Turn first-time buyers
into lifelong customers.

RetentionMax builds data-driven journeys across Email, WhatsApp, SMS and Web Push—helping brands grow repeat purchases, customer lifetime value and sustainable revenue.

Get your free retention audit Explore our approach ↓
···SMS↗WEB PUSH
MaxAPPROACH
SCROLL TO BUILD THE LIFECYCLE01 — 05
EMAIL MARKETING ✦ WHATSAPP ✦ SMS ✦ WEB PUSH ✦ SEGMENTATION ✦ AUTOMATION ✦ EMAIL MARKETING ✦ WHATSAPP ✦
FIRST PURCHASE → ENGAGEMENT → REPEAT PURCHASE → LOYALTY → REVENUE GROWTH → FIRST PURCHASE →
02 / THE SHIFT

Acquisition gets the first sale.Retention builds the business.

We connect customer data, channel strategy and sharp creative into one operating system for compounding growth.

03 / WHAT WE BUILD

One connected
retention system.

EMAIL
Lifecycle orchestration

Email Marketing

Lifecycle email that feels personal at scale—from a considered welcome to the perfectly timed win-back.

EMAIL01
WA
Conversational growth

WhatsApp Marketing

High-intent conversations, automated thoughtfully around purchases, replenishment and support.

WA02
SMS
Timely conversion

SMS Campaigns

Concise, well-timed messages built for urgency without eroding customer trust.

SMS03
PUSH
Re-engagement layer

Web Push

Bring known customers back with contextual reminders that complement—not compete with—your channels.

PUSH04
DATA
Sharper relevance

Segmentation

Turn behavioral and purchase data into living audiences your team can actually activate.

DATA05
FLOW
Always-on journeys

Automation

A connected journey system that reacts to what each customer does next.

FLOW06
LTV
Clear attribution

Retention Analytics

See what creates the second order, increases lifetime value and compounds over time.

LTV07
SCROLL TO EXPLORE
04 / LIFECYCLE

Every message should
move the relationship.

01
+

First purchase

A considered welcome turns intent into momentum.

02
+

Engagement

Behavior signals guide the next useful interaction.

03
+

Repeat purchase

Relevance, timing and trust earn order number two.

04
+

Loyalty

Recognition makes your best customers feel known.

05
↗

Revenue growth

More value per customer creates healthier growth.

05 / Supercharged by AI.

The Max Approach View. Cohort, RFM and CLTV analytics in one view.

From data to decisions. From insights to revenue. All in one view.

AI-powered intelligence across your customer, campaigns and journeys — so you can focus on what matters most: more loyal customers and higher revenue.

  1. Customer Overview

    One view. Deeper understanding.

    Last 6 Months

    Total Customers

    1,24,532

    12%

    New Customers

    32,418

    18%

    Repeat Customers

    92,114

    9%

    1.2L

    Customers

    • New (26%)
    • Repeat (58%)
    • At Risk (11%)
    • Churned (5%)

    Customer Conversion Funnel

    • Website Visitors100%
    • Product View32%
    • Add to Cart12%
    • Purchase4.8%

    Customer Growth Trend

    Monthly
    JanFebMarAprMayJun

    Illustrative sample data

    01

    Bird Eye View of Customer,Cohorts and Conversion Funnel

    Know who your customers are, where they are in the journey and what’s driving conversions.

  2. Retention Analytics

    Uncover what drives repeat revenue.

    Last 180 Days
    Product TrendShopper TrendRFM View

    Top Product Categories by Revenue

    • Innershorts28%
    • Camisoles18%
    • Boxers14%
    • Activewear12%
    • Sleepwear10%

    Product Trend (Orders)

    JanFebMarAprMayJun
    • Innershorts
    • Camisoles
    • Boxers

    Shopper Type Trend

    • One-time38%
    • Repeat46%
    • VIP (3+ orders)16%

    RFM Segmentation

    • Champions12%
    • Loyal28%
    • Potential26%
    • At Risk20%
    • Hibernating14%

    Illustrative sample data

    02

    Retention Analytics

    Product Trend, Shopper Trend and RFM View

    Discover what your customers love, who’s coming back, and where the next opportunity lies — powered by AI.

  3. Campaign Dashboard

    Turn campaigns into compounding growth.

    Last 30 Days

    Total Campaigns

    24

    33%

    Revenue

    ₹12.4L

    48%

    ROAS

    8.6x

    2.1x

    Channel Performance (Revenue)

    WhatsAppRCSEmailSMSApp Push

    Best Segments by ROAS

    1. 1Repeat Shoppers12.4x
    2. 2Innershorts Buyers9.8x
    3. 3At Risk Customers7.6x
    4. 4New Registrations6.1x
    5. 5Browse Abandoners5.4x

    Best Opens

    1. 1Welcome68%
    2. 2Back in Stock62%
    3. 3New Launch58%

    Best Clicks

    1. 1Festive Offer12.4%
    2. 2Size Up10.8%
    3. 3Restock9.1%

    Verbiage Analysis

    • Limited Time2.8x
    • Last Chance2.3x
    • Back in Stock2.1x
    • Just for You1.9x

    Illustrative sample data

    03

    Campaign Dashboard

    ROAS View, Best Segments, Best Opens, Best Clicks and Verbiage Analysis

    See what’s working, what’s not, and what to scale — with AI-backed insights.

  4. Journey Performance

    Automate. Optimise. Keep them coming back.

    Last 90 Days

    Top Performing Journeys

    1. 1Welcome Journey12.2x
    2. 2Abandoned Cart8.6x
    3. 3Post Purchase7.4x
    4. 4Winback6.9x
    5. 5Browse Abandon5.1x

    Revenue by Journey

    ₹12.4L

    Revenue

    • Welcome (32%)
    • Abandon Cart (24%)
    • Post Purchase (20%)
    • Winback (14%)
    • Browse Abandon (10%)

    Journey Conversions

    JanFebMarAprMayJun

    ROAS Trend by Journey

    JanFebMarAprMayJun
    • Welcome
    • Abandon Cart
    • Winback

    Illustrative sample data

    04

    Journey View

    Best Performing Journey, ROAS from Journey and more

    Track performance across every lifecycle journey and keep improving with AI recommendations.

06 / WHY RETENTIONMAX

Strategy that sees
the whole customer.

01◎

Channel agnostic

We choose the right moment and medium, not a favorite tool.

02↗

Commercially grounded

Every journey connects to repeat rate, margin or lifetime value.

03✦

Built to learn

A testing rhythm turns customer behavior into your advantage.

07 / HOW IT WORKS

From signal
to system.

A practical path from scattered customer signals to an always-improving retention engine.

01WEEK 01

Diagnose

Audit the data, journeys, creative and economics.

WHAT YOU GET

We identify lifecycle leaks, measurement gaps and the highest-value opportunities.

Opportunity map↗
HOVER OR FOCUS FOR DETAILS
02WEEK 02

Design

Map the lifecycle and prioritize the biggest levers.

WHAT YOU GET

Every channel, trigger and message gets a clear role in the customer relationship.

Journey blueprint↗
HOVER OR FOCUS FOR DETAILS
03WEEKS 03–04

Deploy

Build, test and launch the connected experience.

WHAT YOU GET

We turn the blueprint into production-ready flows, campaigns and measurement.

Live retention system↗
HOVER OR FOCUS FOR DETAILS
04ONGOING

Compound

Measure, learn and improve every cycle.

WHAT YOU GET

A continuous testing rhythm converts customer behavior into stronger performance.

Growth cadence↗
HOVER OR FOCUS FOR DETAILS
PLUGS INTO YOUR STACK
◉BIK◉BITESPEED◉CLEVERTAP◉MOENGAGE◉WEBENGAGE◉OMNISEND◉KLAVIYO◉BREVO◉BUSINESS ON BOTS◉KWIK ENGAGE◉SHOPIFY◉CONVERT WAY◉INTERAKT◉BIK◉BITESPEED◉CLEVERTAP◉MOENGAGE◉WEBENGAGE◉OMNISEND◉KLAVIYO◉BREVO◉BUSINESS ON BOTS◉KWIK ENGAGE◉SHOPIFY◉CONVERT WAY◉INTERAKT
✦INTERAKT✦CONVERT WAY✦SHOPIFY✦KWIK ENGAGE✦BUSINESS ON BOTS✦BREVO✦KLAVIYO✦OMNISEND✦WEBENGAGE✦MOENGAGE✦CLEVERTAP✦BITESPEED✦BIK✦INTERAKT✦CONVERT WAY✦SHOPIFY✦KWIK ENGAGE✦BUSINESS ON BOTS✦BREVO✦KLAVIYO✦OMNISEND✦WEBENGAGE✦MOENGAGE✦CLEVERTAP✦BITESPEED✦BIK
◎BIK◎BITESPEED◎CLEVERTAP◎MOENGAGE◎WEBENGAGE◎OMNISEND◎KLAVIYO◎BREVO◎BUSINESS ON BOTS◎KWIK ENGAGE◎SHOPIFY◎CONVERT WAY◎INTERAKT◎BIK◎BITESPEED◎CLEVERTAP◎MOENGAGE◎WEBENGAGE◎OMNISEND◎KLAVIYO◎BREVO◎BUSINESS ON BOTS◎KWIK ENGAGE◎SHOPIFY◎CONVERT WAY◎INTERAKT
“
RetentionMax helped us stop thinking in campaigns and start thinking in customer journeys.
NAYAN SHAHCO-FOUNDER, PETCHEFPetChef
09 / FREE RETENTION AUDIT

Find the revenue
already in your
customer base.

We’ll assess your lifecycle, identify missed retention opportunities and share the clearest next moves. No generic deck. No hard sell.

FREEPersonalized
retention teardown

READY WHEN YOU ARE

Make the next
purchase inevitable.

LET’S GROW